At VA Air, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, website, or team. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and payment details.
- Service Information: Details about the services you request, including maintenance, repair, or installation.
- Website Usage Information: Data about your interactions with our website, including cookies and analytics.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage the services you request.
- Communicate with you about appointments, service updates, and promotional offers.
- Improve our website, customer service, and overall operations.
- Process payments securely.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners only for purposes related to providing our services, such as payment processors or subcontractors. These partners are obligated to keep your information confidential.
4. Protecting Your Information
We implement a variety of security measures to safeguard your personal information, including encryption, secure servers, and restricted access to sensitive data. However, no system is entirely foolproof, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience and gather data about site traffic and interactions. You can disable cookies through your browser settings, though some site features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.